Every customer channel

One inbox for WhatsApp, Web Chat, Facebook and Instagram

Bring all customer messages into one dashboard, then use AI and automation to respond faster without losing the human touch.

WhatsApp Business API

Use AI replies, handoff and team assignment for WhatsApp customer conversations.

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WhatsApp Business API integration preview in MP Inbox

Website Live Chat

Capture visitors, ask pre-chat details and convert website traffic into leads.

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Website Live Chat integration preview in MP Inbox

Facebook Messenger

Reply to Page messages and ad enquiries from the same team inbox.

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Facebook Messenger integration preview in MP Inbox

Instagram DM

Manage Instagram Direct Messages and campaign leads without switching apps.

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Instagram DM integration preview in MP Inbox

AI Auto-Replies

Generate instant answers from your business knowledge base and policies.

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AI Auto-Replies integration preview in MP Inbox

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